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The PETKIT FRESH Smart Anti-Bacterial Bowl features a built-in Digital Scale which tracks the weight of food in pounds or kilograms. Prior to pouring your pet's food simply install or download the PETKIT Application and select the FRESH sub-application. Next, select your Dog or Cat brand of food or input your brand,  input the weight of food and you're ready to track the calories consumed.

• Built-in Digital Scale
• Tracks the weight of food in  (Pounds) and Kg (Kilograms).
• Works with all dog or cat food brands
• Program with your computer, Android (Google Play) and IOS (Apple) smart phone devices
• Includes AAA- batteries and mini screwdriver
• Battery lasts approx 2 years
• Skid proof rubberized grips at the bottom hold bowl in place
• Ergonomically contoured inclination tilted design
• 1-year limited warranty 

DIMENSIONS: 7 x 7 x 2.4 inches 

SPECIFICATIONS:

FEEDING CAPACITY: 450 ml. (small)
WATER RESISTANCY: Wash in Sink.
BATTERIES: 2 - AAA Batteries.
BATTERY LIFE: 2 Years.
SCREEN: 4 Digit LCD Screen.

MATERIAL: ABS (BIOCLEANACT Included).

DIRECTIONS:
Insert the included AAA batteries with included screwdriver. Simply turn on the device by pressing the built-in button located at the front of the pet bowl. By holding this button for 3 seconds you can switch the weight calculation metrics from Pounds to Grams, To turn this device off simply press the button for less than 3 seconds. You may also download the PETKIT Application available on all Android (Google Play) and IOS (Apple) smart phone devices and selecting the FRESH option under the sub menu to track your foods consumption. Users can select from a menu of food brands and if that brand of food is unavailable user must manually enter. Once installed simply enter in that data and the application will track your pets consumption.

Ordering / Shipping / Returns

 Shipping Costs*

Orders ship for $6.99 with the following exceptions:

• Overweight shipping costs will be reflected at checkout.
• Orders over $299 Ship Free (exclusions apply).

Where can you ship?

We ship to locations in the Continental United States. Excluding Alaska.

How long will it take for my order to arrive?

• Orders take 2-4 business days to process
• Shipping typically takes 4-10 business days dependent on destination.

Additional Shipping Details:

• Some products, like Made to order or personalized items, may require extended ship times. This will be noted in the product description details.
• We will email you if your item is temporarily unavailable or delayed. Don’t forget to check your Junk or Spam folder for rerouted emails.  Backordered items can be cancelled without penalty if the item has not shipped. 

Express Shipping:

We do not offer express shipping at this time

Tracking your Order

If you have established an account email and password, track your order status  at Customer Login.

or, Contact Us  

If your order status says unfulfilled, that means it is in process. When your order ships, the status of your order will show fulfilled and you will receive a shipping confirmation email.  

When an order is submitted it is finalized and may not be able to be cancelled and any associated shipping costs become the buyers responsibility.

 Ordering Agreement

 By submitting orders with us, you agree to our return and exchange policies. 

We reserve the right to modify policies at any time without notice. While we make every effort to keep information accurate, we are not responsible for typographical errors.

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 Return Policy

Return Policy
Return of products deemed in unused, resellable condition including all packaging and parts are accepted up to 60 days after your item is purchased when the policies below are followed. Returns are subject to a restocking fee of 20% of the item's purchase price. All shipping and handling fees are non-refundable and return shipping is the responsibilty of the consumer. 

• Use the contact us form and we will reply with the return shipping address and a Return Authorization Number. Please provide name on the order, ship to address and the order number if possible.
• Any errors in your order - contact us within 10 day- we will make it right. 
• If damaged, you must contact us within 30 days,We may reship the item at no cost when a clear photo of the damage is provided.
• Unfortunately, failure to contact us within 30 days of your purchase is not eligible for a refund. 

Refund Exceptions:

• Products which have been custom made for your order including personalization.
• Items not in original packaging or items not in new condition, including  showing signs of use (includes, but is not limited to: evidence of dog fur, dander, dirt, stains, scratch marks, odors, etc.) 
• Any item returned without a return authorization (RA). 
• Any item returned more than 60 days after order placed.
• Due to sanitary concerns, bedding, carriers, toys, ingestables cannot be returned for any reason

Return Shipping
  Use the contact us form and we will provide the returns address and a Return Authorization Number. Ship the item and record the Return Authorization Number on the shipping label near the shipping label. Return shipping is the responsibilty of the consumer. Contact us with the return tracking number can speed your refund. Shipping costs are non-refundable. If we provide a return label, processing costs will be deducted from the refund. Damage or loss in return shipping is the responsibility of the customer. For your protection, you may want to use a traceable shipping service or purchase shipping insurance.

Refund Processing
Refunds are processed after the item is returned and confirmed in New  (resellable) condition. Contact Us with any concerns.

Exchanges (if applicable)

We only replace items for defective, damaged or wrong item received.  Contact us for any return instructions.